The books, voices, and assessments I return to for leadership, communication, and the unglamorous work of making change actually stick. Some of it's blunt. All of it's honest, which is the only...
News & Blog
Check Out My New Podcast: wRight to the Root!
A Podcast Tackling Complex Healthcare Industry Issues Welcome to my podcast, wRight to the Root! It's well-known that America's insurance industry has some serious issues. After over 20 years as a...
Delta Dental Tried to Shut Me Up and It Didn’t Go Well for Them
In March of 2023 Delta Dental sent me a cease and desist letter because I dared to tell the truth about their reimbursement games. They claimed I was being defamatory. My attorney, Rachael W....
Building a Happy, Healthy, Highly Productive Dental Team:
The Power of Consistent Communication Running a dental practice isn't for the faint of heart. Between patient care, emergencies, and a schedule that never quite behaves, it's easy to see why teams...
Navigating the Challenges of Dental Insurance: A Comprehensive Guide for Providers and Patients
Stephanie Wright is a speaker, coach, and advisor specializing in helping dental offices reach their full potential. With over 20 years of dedication to the healthcare and dentistry fields, she...
Dental Insurance Nightmares
Click HERE for your copy of the umbrella chart. Have you ever wondered why your dentist can’t always confirm if you’re in-network or why your estimates can seem unreliable? The answer is due to the...
Insurance Participation, the Driving Force of Dentistry Burn Out
As a practice management coach, I've spent the better part of a decade in the trenches: provider agreements, CMS guidelines, denials, and appeals. And after all that time, one truth keeps surfacing,...
Is It Time to Rip Up Your Contract? Navigating Dental Plan Participation
Check out this article on how to change your relationship with insurance companies published on page 32 of the March 2023 edition of Michigan Dental magazine. Read Full Article




