About
Meet Stephanie
With over 20 years dedicated to the healthcare and dentistry fields, I’ve had the chance to work alongside countless doctors and dental teams. In all that time, I’ve never met a healthcare employee, not an owner, an employee, who described working with a consultant as a great experience. Often it wasn’t even a mediocre one. I include myself in that group. I spent years watching consultants push the same recycled agenda without ever asking what the people actually doing the work, the ones who truly keep an office running, thought, wanted, or needed. So when I started my own company, I made a decision: I would not call myself a consultant.
Instead, when I walk into a new practice, I don’t come in with an agenda to push. I focus on building trust first. I ask questions. I want to understand what each person genuinely enjoys about their work, what drives them nuts, and what motivates them, both professionally and personally. Because when we get curious about the people next to us, we stop blaming, we stop assuming, and we start building.
That approach is what shapes my data-driven strategies today. I create and implement custom solutions built around each team’s unique goals, care philosophies, and strengths, because no two practices run the same way, and no two people are motivated by the same things.
Beyond my work with private practices, I’m the founder of The Great Lakes Smile Project Inc., a non-profit that provides financial assistance to dental assistants and hygienists after they complete 40 hours of local dental or medical non-profit work, allowing them to travel to the clinic The Great Lakes Smile Project supports in Dar Es Salaam, Tanzania. It’s my way of extending my passion for dental care and community service on a global scale.
My commitment to continuous improvement, individualized guidance, and creating positive change is what drives me as a coach and leader in the dental community.
~Stephanie
Stephanie’s Approach
Clear decision-making starts with clear insights into your business. With her no-nonsense approach to root cause analysis, Stephanie takes time to understand your practice to provide you with the right insights for your unique challenges.
Driven to empower every member of your team, Stephanie designs custom solutions that enhance the strengths of each professional in their role. Dental practices trust Stephanie to provide the proper information and processes to overcome previously unassailable management challenges as a strong, unified team.
Stephanie’s Insights
People that inspire me, books that shaped me, hype man go-to, and assessments I enjoy using.
The books, voices, and assessments I return to for leadership, communication, and the unglamorous work of making change actually stick. Some of it's blunt. All of it's honest, which is the only thing that works on the humans you're asking to change. Start Here: Brené...
Check Out My New Podcast: wRight to the Root!
A Podcast Tackling Complex Healthcare Industry Issues Welcome to my podcast, wRight to the Root! It's well-known that America's insurance industry has some serious issues. After over 20 years as a professional in the medical and dental fields, I've seen the negative...
Delta Dental Tried to Shut Me Up and It Didn’t Go Well for Them
In March of 2023 Delta Dental sent me a cease and desist letter because I dared to tell the truth about their reimbursement games. They claimed I was being defamatory. My attorney, Rachael W. Roseman (absolute rockstar, by the way), responded with a mic-drop of a...
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